The privacy of clients and visitors is a central part of LuxsPrimeHome’s digital structure. All operations are carried out according to lawful, transparent, and organized principles that comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the Swiss Federal Data Protection Act (FADP), and the General Data Protection Regulation (GDPR) of the European Union. This policy explains what personal information is collected, how it is used, and what rights individuals have regarding their data. The goal is to ensure a consistent, responsible, and well-documented approach to handling information in a secure digital environment.
The organization responsible for the collection and processing of
personal data is:
LuxsPrimeHome
3420 Allan Dr SW, Edmonton, AB T6W 3G9, Canada
Phone: +15874013568
Email: info@luxsprimehome.com
Business Number (BN): 598274163
LuxsPrimeHome processes all privacy-related inquiries in
accordance with PIPEDA, FADP, and GDPR. Individuals may request
access, correction, or deletion of their personal information. All
requests are reviewed, recorded, and addressed within the
applicable legal framework.
LuxsPrimeHome collects only the information required to provide property matching services, communication, and coordination. This may include a person’s name, contact details (address, phone number, email), and property-related preferences. Information is gathered directly through forms, email correspondence, or automatic website interactions. No excessive or unrelated data is collected. Every step follows the principles of necessity, purpose limitation, and transparency.
Personal data is processed to manage communication, organize property viewings, handle service requests, and ensure an effective coordination process. LuxsPrimeHome does not use personal information for profiling, advertising, or unrelated analytics. Data processing occurs only when necessary for providing requested services or when legally required. All activities are reviewed to ensure lawful and proportional handling.
All personal data is stored securely on servers located in Canada or in countries that provide an equivalent level of data protection. Information is kept only for as long as necessary to fulfill the intended purpose or meet legal obligations. After the retention period expires, data is deleted or anonymized. LuxsPrimeHome applies administrative and technical measures, such as encryption, access control, and periodic audits, to ensure information security and system integrity.
LuxsPrimeHome does not share personal data with external parties except when required by law or necessary to complete an agreed service. When third-party partners are involved, they are contractually obligated to maintain equivalent privacy standards under PIPEDA, FADP, and GDPR. No commercial sale, advertising use, or unauthorized transfer of personal information occurs. Each disclosure, when legally required, is documented and periodically reviewed.
LuxsPrimeHome maintains technical and organizational safeguards to prevent unauthorized access, alteration, or misuse of data. This includes encrypted connections, secure data storage, restricted access rights, and continuous system monitoring. Employees are trained to handle personal information responsibly, and all procedures are documented, reviewed, and updated according to best practices.
Under PIPEDA, FADP, and GDPR, individuals have the right to access their personal data, request corrections, limit processing, and request deletion or data portability. To exercise these rights, individuals may send a written request to LuxsPrimeHome via the contact information provided below. Each request is handled confidentially, verified for authenticity, and processed within the legal response period.
The LuxsPrimeHome website uses only essential cookies required for website operation, performance, and stability. No tracking, advertising, or third-party cookies are implemented. Cookies used do not store any personal data and are strictly necessary for the correct functioning of forms, navigation, and security features. Users can disable cookies through their browser settings, though certain site features may not function properly as a result.
Upon first visiting the website, users are informed about the use of essential cookies. These files remain within the user’s browser and are not transmitted to external systems. Visitors can manage or remove cookies at any time via browser settings. LuxsPrimeHome does not employ analytics tools, advertisement cookies, or external data tracking services.
LuxsPrimeHome complies with the principles of the General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Act (FADP), and the Personal Information Protection and Electronic Documents Act (PIPEDA). All processing operations follow the principles of lawfulness, fairness, transparency, accuracy, and data minimization. Appropriate technical and procedural controls ensure that personal data is handled with responsibility and accountability. Access, correction, deletion, and portability rights are built into LuxsPrimeHome’s operational processes.
When users contact LuxsPrimeHome via phone, email, or online form, the provided data is used only to process and respond to the inquiry. Data is not disclosed to external entities unless it is necessary for arranging property viewings or consultations. After the communication purpose is fulfilled, the data is securely deleted unless legal retention applies. All correspondence is managed within a documented and structured system.
LuxsPrimeHome operates digital systems that meet Canadian, Swiss, and European privacy requirements. All systems are technically secured, regularly updated, and restricted to authorized personnel. External service providers are used only when they demonstrate equal or higher protection standards. Each digital process is monitored, documented, and subject to internal privacy evaluations.
Personal data is retained only for as long as it is necessary for service delivery or required by applicable law. Once the retention period ends, data is permanently deleted or anonymized. LuxsPrimeHome performs periodic reviews to ensure that only relevant information remains stored. Deletion procedures are carefully executed and recorded.
Data may be transferred outside of Canada only when essential to complete a service request or when legally permitted. In such cases, LuxsPrimeHome ensures that the receiving jurisdiction provides equivalent privacy protection. All data transfers are secured through agreements, technical safeguards, and legal compliance checks. These transfers are documented and periodically audited.
This Privacy and Cookie Policy may be updated when regulatory, technical, or operational changes occur. The latest version will always be available on the LuxsPrimeHome website. Users are encouraged to review this page periodically. All previous versions are archived to maintain transparency and traceability of updates.
Privacy inquiries are handled with discretion and fully documented. LuxsPrimeHome ensures that all data-related processes are methodically organized and lawfully managed. Each request is reviewed in accordance with the privacy regulations of Canada, Switzerland, and the European Union.